COVID-19 Information

 
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CHECKING IN

  • Contactless check-in is available for guests who book through our website. When making your reservation online, choose the “late check-in” option.

  • Masks are no longer mandatory in the motel office, however those who wish to wear a mask are encouraged to do so. Please don’t hesitate to ask us to wear one during your visit if it will make you more comfortable!

DURING YOUR STAY

  • Whenever possible, stay 2 metres (6 feet) away from other guests and staff on motel property (not including people you are traveling with).

  • Hand sanitizer and disposable masks are available at the front desk, and packets of sanitizing wipes are included in your room with every stay.

  • If you develop symptoms of COVID-19 during your stay, contact the Thunder Bay Assessment Centre for instructions at (807) 935-8100.

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HOUSEKEEPING

  • All staff are given a COVID-19 screening questionnaire at the beginning of every shift, and are sent home with a rapid test if they are experiencing symptoms of COVID-19.

  • Housekeeping staff are washing/sanitizing their hands frequently, and between each room they clean.

  • All linens are washed between each guest using hot water and bleach, and tumble-dried on high heat.

  • While cleaning rooms, windows are left wide open to ensure fresh air circulation and, when weather permits, we will leave the windows cracked open until you arrive.

  • After we complete our usual thorough room cleaning, all high-contact surfaces are sanitized with disinfectant. This includes chairs, tables and counter tops, doorknobs, light switches and lamps, TV remotes, faucets, toilet seats and flush handles, and heat and a/c controls.

  • Rooms are always thoroughly inspected by management after cleaning to ensure consistency.

FRONT DESK

  • Guests and staff are no longer mandated to wear a mask in the office, however those who wish to wear a mask are encouraged to do so. Please don’t hesitate to ask us to wear one during your visit if it will make you more comfortable!

  • Hand sanitizer is available to use at the desk. Disposable masks can be provided if you don’t have your own.

  • We are using a HEPA air purifier in the office, which runs 24 hours a day to remove particles from the air.